Terms and Conditions

Shipping & Delivery

Our warehouse is open Monday – Friday. We will ship your items within 2 working days of receiving your order. You will receive a confirmation e-mail on the day your order ships. For shipping options, please see Shipping Options at the foot of the page. Please ensure you enter your delivery address details accurately. Any parcels that are returned to us due to incorrect delivery address details, will be refunded minus the delivery charge.

Returns, Refunds & Replacements

We guarantee your satisfaction. All of our products come with a no fuss guarantee. In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel. If your parcel is ‘lost’, we will either refund in full, or resend your order at our sole discretion. Please refer to ‘Shipping Options’ at the foot of the page to see when a parcel is considered lost. Damages or shortages should be reported to Customer Service.